How do I purchase a vehicle online?

Once you find the car you want, simply click ”Buy this Car” on the vehicle details page of the vehicle of your choice to start placing an order. Once you have finalized your selections, trade-in and finance options our on-line store Concierge will be then able to start the finance and delivery process

What's next after I finish the online process to start my purchase?

Our team will verify the information you provided for your purchase, look at any documents you have uploaded if any, and review the details of your purchase and any trade-in and finance information. We will let you know if we need any further information before confirming your delivery

When is the latest I can purchase a "Direct Care" protection care?

Auction Direct offers several “Direct Care” extended warranty and service agreement plans at extra cost. You can add “Direct Care” up until your scheduled delivery or pick-up. After accepting your vehicle, you may still be able to purchase additional coverage depending on several factors. Contact your Auction Direct Concierge for further details.

How will I know when my scheduled pick-up or delivery is confirmed?

Your Concierge will contact you directly to confirm. All delivery times and arrangements are discussed with your personal Auction Direct Concierge for a personal touch and to avoid any confusion!

How do I change my payment option?

The earliest delivery or pick-up date shown is the soonest we can get the vehicle to you, based on the vehicle's location and transport availability.